Outsourcing Careers in Canada

We form long-term partnerships with both global and local clients for whom we manage increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help-desk services and HR. We not only maintain key business functions, but also constantly seek to improve them to help our clients move ahead of the competition.

Working globally to deliver high performance 

Thousands of Accenture’s Outsourcing professionals deliver outsourcing services to hundreds of clients across a wide range of industries worldwide. Our full spectrum of outsourcing services—from business processes outsourcing to IT outsourcing—is used as an indispensable business tool to elevate performance.

Outsourcing professionals may work with consultants and technologists to design, manage and implement the day-to-day activities associated with our clients’ key business functions. Or you might find yourself in a customer-facing position where you will have opportunities to think differently, provide input to improve processes and ultimately deliver better services to clients.

Customer Care Opportunities with Accenture

Our customer care positions provide opportunities for employees, including front line call centre representatives, billing, collections, payments, field services and operations support.

Opportunities with Accenture Utilities BPO Services

In Canada, the majority of our Outsourcing professionals belong to the Accenture Utilities BPO Services group. Across North America, we are known for providing our utility and gas company clients with a diverse range of technology, customer care and business process outsourcing services. This is a rapidly expanding industry in North America, and from a career perspective, this represents a wide range of opportunities and choices.
At Accenture Utilities BPO Services we look for professional, skilled and knowledgeable people to join our team. We want to be known for being the best at what we do and we know you want the same.

Full range of outsourcing services

Learn how Accenture’s outsourcing services enable us to deliver the increasingly specialized business operations that clients demand while providing varied career opportunities for outsourcing professionals. Accenture offers the full range of outsourcing services—application, infrastructure and business process outsourcing—to help clients achieve high performance.

Tempworks

Accenture Utilities BPO Services temporary support services, Tempworks, employees fill a variety of clerical/administrative assignments according to departmental requirements.