Customer Service Representatives

Great careers begin here. Join Accenture as a Customer Service Representative and discover how great you can be.

Customer Service Representatives (CSR) - Manila

  • Graduate of any Bachelor's Degree
  • Graduate of any two-year vocational, technical or diploma course with relevant work experience or
  • College undergraduate with work experience in a customer service setting:
    - at least one-year in college + three-years work experience
    - at least two-years in college + two-years work experience
    - at least three-years in college + one-year work experience
  • Graduate of Bachelor's degree and college undergraduates with work experience are preferred but candidates who have completed at least one year in college with no work experience are also welcome to apply
  • Fluent in English
  • Good computer navigation skills
  • Willing to work on a shifting schedule

Customer Service Representatives (CSR) - Cebu*

  • Graduate of any 4 or 5 year course
  • Two-year vocational, technical or diploma course w/ relevant work experience
  • College undergraduate with work experience in a customer service setting:
    - at least one-year in college + three-years work experience
    - at least two-years in college + two-years work experience
    - at least three-years in college + one-year work experience
  • Fluent English communication skills
  • Good computer navigation skills
  • Willing to work full time


*Be hired as a Customer Service Representative in Cebu and get a chance to win an HTC Wildfire Phone!
 
Find out why Accenture is the place to be

Be part of something big

We are more than what you know. We are a global management consulting, technology services and outsourcing company that offer the widest range and most diverse career options. Having been named Outstanding Employer1 and BPO Company of the Year2, you can also be a great part of our success.

Why Accenture?

The main reason people choose a career at Accenture is the work we do. With many of the world's leading companies as our clients, every project we undertake is helping shape the future of business and society. Here are other points to consider why Accenture is the best place to be.

Rewards that matter

Accenture provides a "Total Rewards Package" that looks after way much more than the health of your bank account. We care for our people and invest a lot to ensure their career growth, wellness, and bright future.

World-Class Opportunities

Accenture provides vast opportunities for employees to learn and develop an international-caliber career through trainings and certifications, mentoring programs, cross-border work assignments, and best-in-class collaboration tools.

Have fun working with talented people

Work in a unique team culture and learn from talented, diverse people who are the best in their fields. You'll also have opportunities to explore interests outside work by joining over 20 social groups and clubs that cater to the diverse interest of our people - from photography to basketball, football and running. Many of these groups are subsidized by the company.



1. Awarded Outstanding Employer by the Philippine Economic Zone Authority (PEZA) in 2012
2. Awarded BPO Company of the Year by the Business Processing Association of the Philippines (BPAP) and     the Canadian Chamber of Commerce and Industry at the ICT International Awards

 
Other BPO Job Offerings

Select your own career path and make a difference in your future.

We're always looking for talented people and Accenture has a wide range of career opportunities for our growing BPO organization. So if you're a recent graduate or an experienced professional looking to work on rewarding projects, build on specialist skills, explore a career with us. Take a look at some of our other immediate opportunities below to find the best fit for you.

Manila Job Offerings:

Job Title Qualifications
Bilingual Analyst - Spanish, Thai, Mandarin and Portugese
  • Graduate of any Bachelor's degree
  • College undergraduate completing the 4-year combo:
    - at least 1 year in college + minimum 3 years work experience
       in a call center setting
    - at least 2 years college + minimum 2 years work experience in    a call center setting
    - at least 3 years college + minimum 1 year work experience in    a call center setting
  • Must be proficient in English and one of the following languages (written and oral):
    - Thai
    - Spanish
    - Mandarin
    - Portuguese
  • Preferably with one year work experience in a multinational company
  • Willing to work on a shifting schedule
  • Fresh graduates are welcome to apply
US Registered Nurses-Analysts, Team Leads & Managers
Refer a USRN Operations Manager and get an Apple iPad Mini!*
  • Minimum of three months formal clinical/hospital experience
  • Active US State license holder
  • Experience in Case Management in the health industry is a plus
  • Those with supervisory experience will be considered for the Team Lead or Managerial position
Six Sigma Specialist- Green Belt Certified
  • With experience in Operational Excellence and with knowledge in driving process improvements in BPO or non-BPO organizations
  • Six Sigma-Trained (Green belt)
  • Extensive consultancy work experience in any of the following industries: Finance &Accounting / Health Admin /Telco; experience in a BPO Industry is a plus (not required)
  • Excellent communication skills

Cebu Job Offerings

Job Title Qualifications
USRN Operations Manager
Refer a USRN Operations Manager and get an Apple iPad Mini!*
  • US Registered Nurse with an active US State license
  • At least two years managerial experience in any industry
  • At least six months formal clinical experience
Team Lead
  • Graduate of any four or five-year course
  • At least two years experience in a Lead Role in any industry
Reports Analyst
  • Graduate of any four or five-year course
  • At least one year relevant work experience in any industry
  • Proficient in MS Excel including Macros
  • Good communication skills

*Subject to Recruitment's terms & conditions

 
How to apply?

Visit our Recruitment Center

Manila:
3F Forum Robinsons Mall
Pioneer St. corner EDSA, Mandaluyong City
Monday to Friday, 10AM to 4PM

Cebu:
5/F Robinsons Cybergate Mall
Don Gil Garcia St., Capitol Site Cebu

Apply online

Email if you are interested to apply for any of the positions above, please send your resumé to work@accenture.com. Indicate the job you are applying for and the reference code LP: CSR (for Manila) in the email subject, For Cebu application, you may email jean.m.escoto-gerali@accenture.com with the subject heading: LP: CSR (for Cebu).

To know more about Accenture and careers, visit accenture.com/greaterthan.

If you are not interested in this invitation, share this great opportunity at Accenture with your friends.

 
 
Accenture is hiring Customer Service Representatives 
Accenture’s growing BPO organization is looking for Customer Service Representatives
Service Representative, Customer Support Professional, Customer Service Agent
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